Quality Awareness for Managers

Quality Awareness for Managers

Who Should attend?

Managers who wish to improve their knowledge and understanding of quality management systems and how to use them to best advantage. Managers who are looking for a better understanding of the new updated ISO 9001 : 2015 Standard

Course Content & Aims

To assist managers to adopt a straightforward, practical approach to quality management
• Background to Quality Assurance standards
• History of the ISO 9001 standard
• Terminology – understanding quality gobbledegook
• New updated ISO 9001 : 2015
• Risk Based approach to quality and contract delivery
• Managers’ contribution to quality
• Understanding processes and how to present them clearly

Assessment & Qualification

Successful candidates will receive a certificate of attendance.