Who Should attend?

Managers who wish to improve their knowledge and understanding of quality management systems and how to use them to best advantage. Managers who are looking for a better understanding of the new updated ISO 9001 : 2015 Standard

Course Content & Aims

To assist managers to adopt a straightforward, practical approach to quality management
• Background to Quality Assurance standards
• History of the ISO 9001 standard
• Terminology – understanding quality gobbledegook
• New updated ISO 9001 : 2015
• Risk Based approach to quality and contract delivery
• Managers’ contribution to quality
• Understanding processes and how to present them clearly

Assessment & Qualification

Successful candidates will receive a certificate of attendance.